Shipping and Returns
Shipping Information
We offer fast and reliable shipping on all orders. Our shipping rates vary based on your location and order value.
Domestic Shipping (United States)
- Standard Shipping (5-7 business days): $8.95 for orders under $100 | FREE for orders $100+
- Express Shipping (2-3 business days): $19.95
- Overnight Shipping (1 business day): $39.95
International Shipping
We ship to select countries worldwide. International shipping rates are calculated at checkout based on destination and weight.
Processing Time
All orders are processed within 1-2 business days (Monday-Friday, excluding holidays). You'll receive a tracking number via email once your order ships.
Return Policy
We want you to love your purchase. If you're not completely satisfied, we offer a 30-day return window from the date of purchase.
Return Eligibility
- Items must be unworn, unwashed, and in original condition
- Original tags must be attached
- Items must be returned within 30 days of purchase
- Final sale items are not eligible for return
How to Return
- Contact our customer service team at elysstorecontactus@gmail.com
- Receive your prepaid return shipping label
- Pack your item securely and ship it back
- Once received and inspected, we'll process your refund within 5-7 business days
Contact Us
Have questions about shipping or returns? We're here to help!
Email: elysstorecontactus@gmail.com
We typically respond within 24 business hours.